Our aim is to ensure customer satisfaction on a daily basis. This is only possible if we constantly evolve ourselves and our quality standards. Therefore, we have developed a quality management for all our services to check our processes against our quality standards at any time. The quality management for language courses is based on the following pillars:
Punctuality is of top priority to us. This principle also applies to our language teachers. Our clients can rely on us.
Selection of highly-qualified language teachers
Thanks to our network of language teachers within Austria, as well as abroad, you can rely on us to meet your requirements by using suitable language teachers.
Every language teacher at Cruz Communications is a native speaker in their respective target language. To pass our rigorous selection process, employees must have a completed linguistic degree, many years of professional experience and be fluent in their respective languages.
All stages of work, such as quoting, scheduling, selecting a language teacher, running language courses, certification of attendance or accounting, is carried out automatically according to a specific sequence.